TENNESSEE
Hot Tubs of Tennessee Reviews
A 4.8 average from 1,200+ Google reviews left by spa owners all over Tennessee.
Crossville · Franklin · Germantown · Knoxville · Lebanon · Murfreesboro
What customers say about Hot Tubs of Tennessee
Customers rate Hot Tubs of Tennessee 4.8 out of 5 from 1,200+ Google reviews. By showroom: Crossville 4.9, Franklin 4.8, Germantown 4.3, Knoxville 4.9, Lebanon 4.9, Murfreesboro 4.9.
Dennis Croteau founded the company in September 2003, and since 2025 it has been 100% Employee Owned. Today there are six showrooms: Crossville, Franklin, Germantown, Knoxville, Lebanon and Murfreesboro. Each one has its own Google listing, and the ratings above come from those six listings.
Hot Tubs
Shop Hot Tubs“We've had a great experience with Hot Tubs of Tennessee, especially Logan! She was incredibly knowledgeable and took the time to help us find the perfect hot tub. We really appreciated that she was never pushy and made the whole process feel easy.”
Katie Haynes
Crossville Showroom
Reviews From Tennessee Customers
Hot tub, swim spa and sauna owners from Tennessee.
“Everyone I have dealt with at Hot Spring Spa is very professional and courteous… And I love my hot tub!”
“I’ve had my Spa for about a month now, and I couldn’t be happier! From the moment it was set up, it’s been an absolute game changer. The installation process was surprisingly easy, and the team that came to set it up was professional and efficient.”
“I have been a customer with Hot Spring Lebanon TN for 30 years and I have always had great service and great people.”
“…was by far our most pleasant big ticket purchase ever! Logan Hardin is as knowledgeable about the products she sells as any other salesperson I’ve ever met. From the moment we met her until the deal was completed she made us feel like we were the most important people in the world. She is fantastic!”
“If I could give more than five stars, I would. From the very first conversation through delivery and setup, my experience with Hot Tubs of Tennessee has been exceptional.”
“We went in and Haylee and Darryl were absolutely fantastic! They spent time explaining all the different models that fit into our budget and what they thought would work best for our lives.”
“Zack was great to work with during our hot tub purchase. Great delivery and set up.”
“Our Wellness Advisor was Franklin Store Manager Adam Thorup. Adam was very patient, informative and very knowledgeable.”
“Go see Courtney at the Murfreesboro location - she was instrumental in guiding me to the perfect choice for my space and to meet my family’s needs.”
Saunas
Shop Saunas“Frank was extremely helpful in our pursuit to purchase a sauna. His thoroughness and expertise tipped the scales when deciding what sauna to buy and from whom. I highly recommend Frank”
Marc Stern
Knoxville Showroom
Rate your showroom
You bought a spa, booked a service call, or came in for a water test. Tell people in your corner of Tennessee how it went.
Dream Backyard
Shop Swim Spas“Today, we went back and worked with Logan to get the right Endless pool for our needs. Logan was well informed about the products, not pushy, and friendly in our interactions. She was able to walk us through all our questions with humor and professionalism.”
Buyer in Crossville
Crossville Showroom
