What We Service
We repair the products we sell. For hot tubs bought somewhere else, we offer cleaning but not repairs.
Repairs at home
Technicians repair hot tubs, swim spas, saunas, and cold plunges at your home. The parts department is fully stocked.
Signature Care Plans
Plans for spas, cold plunges, and swim spas come as monthly, bi-weekly, or weekly visits. Each visit tests and balances the water, cleans the filters and cover, and checks the water level. Spa and cold plunge plans include two drain, clean, and refill services. Swim spa plans include one partial drain, clean, and refill.
Spas bought elsewhere
We clean hot tubs we didn't sell. We don't repair them.
Frequently Asked Questions
Quick answers about service.
Do you service what you sell?
Yes. Service and warranty claims start with your showroom. Call any showroom and press extension 2, and a technician repairs your spa at home.
What are your service hours?
Monday to Friday, 8am to 4:30pm. Call any showroom and press extension 2.
Do you repair hot tubs you didn't sell?
No. We clean hot tubs bought somewhere else, but we don't repair them.
How far do your technicians travel?
Up to 80 miles from the showroom.
Request Service
Tell us what your spa needs and the best way to reach you, and our service team will get back to you.
